Returns & Exchanges

At Terra Delyssa, we stand behind the premium quality of our award-winning olive oils and food products. If you are not completely satisfied with your purchase, we offer a straightforward return process within 30 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the issue to initiate your return request.

• 2.
  Provide Documentation

  For items damaged during transit or quality concerns, please include clear photos of the product and packaging for our quality control team to review.

• 3.
  Prepare Shipment

  Once approved, securely pack the item in its original packaging to prevent breakage and affix the provided return shipping label.

• 4.
  Receive Refund

  After we receive and inspect your returned items, a refund will be processed to your original payment method within 5-7 business days.